Volvey provides after sale service for all Volvey faucets. Include 2 Pieces 3/8''Pipe Thread 20'' Length Hoses. We send to USA via UPS, usually needs 3-6 days. However buyers must take the risk of lost/broken!
We try our best to describe the item as accurately as possible. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation. Then get a returning address.We warrant the Faucets with leak and drip problems free during normal residential use for a period of eight (8) years. If a defect is found in normal residential use, we will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. We're not responsible for labor charges, installation, or other incidental or consequential costs. Also include the copy of your original order confirmation. Once the item was arrived at a satisfactory condition. All questions would be answered within 24 hours.